Safety Culture
SCORE Survey
The Safety, Communication, Organizational Reliability, Physician & Employee Burnout and Engagement Survey was created by Center Director Dr. Bryan Sexton in conjunction with Safe & Reliable Healthcare.
In May 2019, the SCORE Survey was named an “Option 1” Culture of Safety survey by Leapfrog.
Publications from the Center on the SCORE Survey
- Adair K. C., Quow, K., Frankel, A., Mosca, P. J., Profit, J., Hadley, A., … & Sexton, J. B. (2018). The Improvement Readiness scale of the SCORE survey: a metric to assess capacity for quality improvement in healthcare. BMC health services research, 18(1), 975.
- Schwartz, S. P. Adair, K. C., Bae, J. B., Rehder, K. J., Shanafelt, T., Profit, J., & Sexton, J. B. (in press). Work-life balance behaviors cluster in work-settings and relate to burnout and safety culture: A cross-sectional survey analysis. BMJ Quality and Safety.
- Sexton, JB, Adair, KC, Leonard, MW, Frankel, TC, Proulx, J, Watson, SR, Magnus, B, Bogan, B, Jamal, M, Schwendimann, R, and Frankel, AS. Providing feedback following Leadership WalkRounds is associated with better patient safety culture, higher employee engagement and lower burnout. Bmj Quality & Safety 27, no. 4 (April 2018): 261-270.