Meet the Team
Yvonne Acker, RN, BSN, CPHQ![](https://hsq.dukehealth.org/files/2022/09/Yvonne-Acker.png)
Strategic Services Associate – Quality Initiatives
yvonne.acker@duke.edu
919-681-9763
Carrie Adair, PhD![](https://hsq.dukehealth.org/files/2021/02/Adair_Headshot2-300x300.jpg)
Assistant Director of Research
kathryn.c.adair@duke.edu
Jon Bae, MD, CPPS![](https://hsq.dukehealth.org/files/2021/02/jon-bae-headshot-300x300.jpg)
Associate Chief Medical Officer for Patient Safety and Clinical Quality
Assistant Professor of Medicine at Duke University School of Medicine
jon.bae@duke.edu
919-681-8263
Erin Eckert, MPA, CPPS![](https://hsq.dukehealth.org/files/2021/05/Eckert_headshot-photo-150x150.jpg)
Education Coordinator
erin.eckert@duke.edu
919-668-4893
Cynthia Gordon, RN![](https://hsq.dukehealth.org/files/2021/03/C.-Gordon-Photo_square-150x150.jpg)
Administrative Director
Medical Affairs, Duke University School of Medicine
cynthia.gordon@duke.edu
919-681-5153
Krystal Ingram![](https://hsq.dukehealth.org/files/2021/02/Duke_Shield_400px-300x300.jpg)
Administrative Specialist
krystal.newkirk@duke.edu
919-681-5153
Christen Noratel![](https://hsq.dukehealth.org/files/2021/02/Duke_Shield_400px-300x300.jpg)
Program Manager
Duke Center for Advancing Well-being Science
christen.fullwood@duke.edu
919-660-8402
Kyle Rehder, MD, CPPS![](https://hsq.dukehealth.org/files/2021/02/Rehder-Headshot-.jpg)
Medical Director for the Duke Center for Healthcare Safety and Quality
Associate Professor of Pediatrics at Duke University School of Medicine
kyle.rehder@duke.edu
919-684-8111
John Bryan Sexton, PhD![](https://hsq.dukehealth.org/files/2021/03/BS-headshot-2021-150x150.jpg)
Director for the Duke Center for Advancing Well-being Science
Associate Professor of Psychiatry & Behavioral Sciences
bryan.sexton@duke.edu
919-681-4949
Rick Shannon, MD![](https://corporate.dukehealth.org/sites/default/files/api/images/aspect:1-width:600-position:center/2020-05/Rick%20Shannon%20headshot%20384.jpg)
Chief Quality Officer
Duke University Health System
richard.shannon@duke.edu
919-684-5680
Aaron West, CPPS![](https://hsq.dukehealth.org/files/2021/02/AWest-Headshot-5-2019-150x150.jpg)
Administrative Director for Patient Safety and Clinical Quality
aaron.west@duke.edu
919-681-0191
Suzie Zeunges, MIS![](https://hsq.dukehealth.org/files/2021/05/S-Zeunges-5-14-21-150x150.jpg)
Strategic Services Associate – RL Datix
suzie.zeunges@duke.edu
919-681-2154