Counseling & Support

External Resources

Internal Resources

  • Personal Assistance Services (PAS). Licensed professionals offer assessment, short-term counseling, and referrals for all Duke staff to help resolve a range of personal, work, and family problems. They provide counseling services, crisis response services, and management consultations.
      • DUH, DRH, PDC, DHCH: 919-416-1727
      • Duke Raleigh Hospital: 1-800-327-2251
      • Duke Primary Care: 919-416-1727. If Wake County: Employee Assistance Program @ 1-800-327-2251
  • Chaplain Services. Chaplains are available 24/7 to offer spiritual and emotional support to people of all faiths and belief systems. They provide spiritual and emotional support, and they visit units experiencing adverse events to provide support.
      • Duke University Hospital: 919-684-3586. On evenings/weekends: 919-684-8111 and ask for chaplain on call.
      • Duke Raleigh Hospital: 919-812-7972 (8 a.m.-9 p.m.). After 9 p.m., contact 919-954-3292.
      • Duke Regional Hospital: Call 919-470-4000 and ask for the chaplain on call  (#1115).
  • Caring for Each Other (CEO). The Caring for Each Other (CEO) program provides real-time emotional support for individuals and groups.
      • Peer Support Volunteers. Peers are trained to provide support and referrals to peers who want to speak with someone who provides similar work/services. Peers listen, validate, and refer their colleagues to appropriate resources.
      • Group Peer Support, for groups that have experienced adverse events
      • Emotional Support rounding, for front-line team members
  • Critical Incident Response Program (CIRP): High-acuity response team available during and following disruptive events to provide consultations for leaders and mental and emotional support for team members. The program is co-led by the Director of DUH Chaplain Services and Education and the Director of Duke Personal Assistance Services. More info.

Click here for a contact list of Duke support resources.